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Computer Common Problems

Welcome to our Computer Repair Frequently Asked Questions (FAQ) page! Here, we’ve compiled answers to common queries our customers have about our computer repair services. Whether you’re wondering about our turnaround times, pricing, or the types of issues we can fix, you’ll find valuable information here. If your question isn’t addressed, feel free to reach out to our friendly team, and we’ll be happy to assist you. Your satisfaction is our top priority, and we’re committed to providing efficient and effective solutions for all your computer woes.

The cost for parts and labor to replace a screen on a Macbook is $595

The cost for parts and labor to replace the motherboard on your Macbook is $695

Few things are as unsettling as finding yourself engrossed in an important document only to be confronted by the dreaded BSOD (Blue Screen of Death). This STOP error is typically linked to hardware problems and regrettably may indicate significant system malfunctions. But don’t lose hope just yet – sometimes, a straightforward reboot can be the remedy you’re seeking.

However, in most instances, delving deeper into diagnostics becomes necessary to pinpoint the root cause of the problem. When the blue screen materializes, it presents a line of white text that elucidates the nature of the computer’s affliction. You can conveniently search for these error codes online to narrow down the issue and take steps towards finding a solution or seeking professional assistance.

A laptop that keeps restarting can be quite frustrating, and there are several potential causes for this issue. Here are some common reasons why a laptop might continuously restart:

1. **Software or Operating System Issues:** Corrupted or incompatible software, device drivers, or updates can cause a laptop to restart repeatedly. A recent software installation or update may be the culprit. You can try booting into Safe Mode (if available) to troubleshoot software-related problems.

2. **Hardware Problems:** Faulty hardware components, such as a malfunctioning RAM module, overheating due to a malfunctioning cooling system, or a failing hard drive, can trigger automatic restarts. Inspect your laptop for any physical damage or unusual heat.

3. **Blue Screen of Death (BSOD):** When Windows encounters a critical error, it may show a blue screen with an error message and then automatically restart. You can check for minidump files in the C:\Windows\Minidump folder to diagnose BSOD issues.

4. **Overheating:** Laptops can overheat if the cooling system is clogged with dust, the thermal paste is worn out, or if you’re running resource-intensive tasks. Overheating can lead to automatic shutdowns and restarts. Ensure your laptop’s vents are clear of dust and debris.

5. **Power Supply Issues:** Problems with the laptop’s power supply or charger can cause it to restart. Ensure you’re using a compatible and functioning charger and that the power connection is secure.

6. **Malware or Viruses:** Some malware or viruses can trigger automatic restarts as a means of self-protection. Run a thorough antivirus scan from a bootable USB drive to check for infections.

7. **BIOS/UEFI Settings:** Incorrect or unstable BIOS/UEFI settings can lead to constant restarts. Resetting BIOS/UEFI settings to default may help in such cases.

8. **Automatic Windows Updates:** Windows Update settings may be configured to automatically restart your laptop after installing updates. Check your Windows Update settings and see if this is the cause.

9. **Faulty Power Button:** A malfunctioning power button can send mixed signals to the laptop, causing it to restart unexpectedly. Ensure the power button is not stuck or damaged.

To troubleshoot the issue, try the following steps:

1. Boot into Safe Mode to rule out software problems.
2. Check for overheating and clean the laptop’s vents and fans.
3. Scan for malware or viruses.
4. Update device drivers and the operating system.
5. Test your laptop’s RAM for errors.
6. If the issue persists, consider performing a system restore to a point before the problem started.

If none of these steps resolve the issue, it may be a more complex hardware problem, and you may need to make an appointment so one of PC Evolution techs can diagnose the problem.

A laptop may not turn on or have no power for various reasons. Here are some common causes:

1. **Dead Battery:** If the laptop’s battery is completely drained or defective, the laptop may not turn on. Try plugging it into a power source and see if it turns on with the charger connected.

2. **Faulty Charger or Power Cable:** A faulty charger or power cable can prevent the laptop from receiving power. Try using a different charger and cable to see if that resolves the issue.

3. **Power Outlet Issues:** Sometimes, the power outlet or the power strip you’re using may be faulty. Try plugging the charger into a different outlet or power strip.

4. **Overheating:** Laptops have built-in thermal protection mechanisms that prevent them from turning on if they are too hot. Let the laptop cool down and try turning it on again.

5. **Hardware Issues:** Faulty hardware components like a malfunctioning motherboard, RAM, or power button can prevent the laptop from powering on. These issues often require professional repair.

6. **Software or Operating System Issues:** Occasionally, a software or operating system problem can cause the laptop to appear as if it’s not turning on. In such cases, you might need to perform troubleshooting steps like a hard reset or system recovery.

7. **BIOS/UEFI Issues:** Problems with the laptop’s BIOS or UEFI settings can sometimes prevent it from starting. Resetting or updating these settings may help.

8. **Physical Damage:** Physical damage, such as a broken screen, damaged motherboard, or spilled liquids, can prevent a laptop from turning on. In these cases, professional repair might be necessary.

9. **Malware or Virus Infections:** In rare cases, severe malware or virus infections can cause a laptop to become unresponsive. Running a virus scan from a bootable USB drive may help.

If your laptop still doesn’t turn on after troubleshooting these common issues, it’s advisable to seek professional help from a technician or contact the laptop’s manufacturer’s support for further assistance.

A Windows repair for your computer might be necessary and could cost approximately $195.

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PC Evolution have been in business since 2003 so 20+ years, originally then restructured to PC Evolution Service Techs, Inc. now named PC Evolution Technology Consultants, LLC

If your internet connection is experiencing sluggishness or unresponsiveness, it might stem from a blend of software and hardware difficulties. However, once you’ve verified that your WiFi or LAN network connection is active and robust, the latency issue could be attributable to conflicts in IP address registration. This can typically be resolved by rebooting your modem or router. If this step doesn’t rectify the problem, it’s possible that your web browser is the culprit.

Over time, a browser’s performance can degrade due to accumulated browsing history and cached data. Additionally, problematic browser extensions can contribute to decreased performance. It’s advisable to make it a routine to regularly clear your internet search history and cache to maintain optimal browser performance. 

Should you start hearing conspicuous clicking or grinding sounds emanating from your computer, it’s highly probable that you’re confronting some form of hardware malfunction. These loud noises can be indicative of various potential issues, but they are most likely originating from the rotational components of your cooling fans or hard drive(s).

In the event that you decide to open up your computer case and ascertain that the source of the racket is, indeed, the cooling fans, it’s a strong signal that it’s time to consider replacing them. Cooling fans themselves are generally cost-effective and can be swapped out using a basic screwdriver. However, do keep in mind that components such as CPU fans, power supplies, and graphics cards might also warrant inspection, and the cost of replacing these items can be somewhat higher.

If you find yourself in need of assistance or further evaluation, don’t hesitate to reach out to PC Evolution.

You can make an appointment by clicking on “Book Appointment” at the top of the page.